Non-Discrimination Notice & Language Assistance

1.Our commitment

Eastern Virginia Advanced Care, LLC complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, Title VI of the Civil Rights Act, Section 504 of the Rehabilitation Act, the Age Discrimination Act, and the Americans with Disabilities Act. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including sexual orientation, gender identity, sex characteristics, and pregnancy or related conditions).

2.Free aids and services

If you need these services, contact us at 346-618-0372 or [email protected].

• For people with disabilities: qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats), free of charge.
• For people whose primary language is not English: qualified interpreters and information written in other languages, free of charge.

3.Grievances

If you believe we failed to provide these services or discriminated in another way, you can file a grievance in person, by mail, phone, or email with our Civil Rights Coordinator: 2600 South Loop West, Suite 240, Houston, TX 77054; 346-618-0372; [email protected]. If you need help filing a grievance, our staff can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD: 1-800-537-7697).

4.Language assistance

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 346-618-0372.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 346-618-0372.